What is the check-in and check-out policy at Shangri-La Sydney?
Check-in is from 15:00, and check-out is by 11:00.
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SHANGRI-LA SYDNEY
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Key details
About the Hotel
176 Cumberland Street, The Rocks, Sydney, 2000,
- Close to The Rocks
Great
8.7
8.9
4.0
3.6
The 5-star Shangri-La Sydney hotel, located only 500 metres from the Australian Museum of Contemporary Art Australia, boasts an indoor pool and a fitness centre. Providing access to such entertainment venues as the heritage-listed State Theatre merely 1.2 km away, this Sydney hotel has 2 restaurants.
Location
The 36-storey hotel lies approximately a 10-minute ride from Illoura Reserve and within reach of the fragmented storytelling Museum of Sydney. The Shangri-La Sydney is also 250 m from the historical houses "Susannah Place Museum" and within a 1-km distance of Dawes Point.
The accommodation allows you to enjoy such natural sights as Twin Ponds around 5 minutes' drive away. The Mrs Macquarie's Chair is 2.2 km away, and Wynyard train station is situated within a few blocks of the hotel.
Shangri-La Sydney hotel is 350 m from Bridge Street city rail and nearly a 5-minute drive from Lang Park bus stop.
Rooms
There are 563 rooms comprising a sitting area. They come with a flat-screen TV with satellite channels, as well as such comforts as climate control. Some rooms include a private bathroom. Offering amenities such as hairdryers and bathrobes, the bathrooms also feature a walk-in shower and a separate toilet.
Eat & Drink
Guests can enjoy time in the rooftop bar. The Mr. Wong is in the vicinity of the Shangri-La.
Leisure & Business
Beach facilities at the property include beach towels. You can also unwind in a wellness area along with a steam room, a Jacuzzi, a sauna, and a foot bath.
“This hotel stands out for its rooftop beehives-Sydney's first urban beekeeping initiative, producing honey for its award-winning restaurant; from level 36, views stretch across the Opera House and Harbour Bridge. The Horizon Club adds a layer of exclusivity with its enhanced amenities. I think the location in the historic Rocks area, close to major attractions, makes it an excellent base.”
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Choose from double rooms, family suites, and luxury options with breakfast, flexible cancellations, and exclusive offers
- Horizon Premier Sydney Harbour King Club Lounge Access2 persons60 m²1 King-size bedAir conditioningBathtubroom details
Horizon Sydney Harbour King Club Lounge Access2 persons45 m²1 King-size bedAir conditioningBathtubroom details- Grand Premier Sydney Harbour Room2 persons60 m²1 King-size bedAir conditioningBathtubroom details
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Check-in/ Check-out
Hotel amenities and facilities
Each 5 star hotel provides luxury amenities designed for comfort and memorable stays
General
- No smoking on site
- Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- VIP check-in/ -out
- Express check-in/ -out
- No pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- 24-hour security
- Luggage storage
- Locker room
- Lift
- Currency exchange
- ATM/Cash machine
- Smoke detectors
- Fire extinguishers
- Key card access
Sports & Fitness
- Fitness centre
Guest Parking
- Electric kettle
- Cookware/ Kitchen utensils
Services
- Valet parking
- Room service
- Housekeeping
- Car hire
- Laundry
- Dry cleaning
- Tours/Ticket assistance
- Welcome drink
- Happy hour
Dining
- In-room breakfast
- Restaurant
- Bar/ Lounge area
- Packed lunches
- Special diet menus
Business
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cots
- Babysitting/Child services
- Baby pushchair
- Children's menu
Facilities for people with disabilities
- Toilet for disabled
Spa & Leisure
- Indoor swimming pool
- Sun loungers
- Sun terrace
- Spa & wellness centre
- Sauna
- Steam room
- Jacuzzi
- Body scrub
- Facial
- Treatment room
- Body wraps
- Full body massage
Room features
- Air conditioning
- Heating
- Mini-bar
- Soundproofed rooms
- Sitting area
- Terrace
- Garden furniture
- Tea and coffee facilities
- Dining table
- Ironing facilities
Bathroom
- Separate tub and shower
- Free toiletries
- Bathroom telephone
Self-catering
- Electric kettle
- Cookware/ Kitchen utensils
Media
- Flat-screen TV
- Direct dial telephone
- AM/FM alarm clock
Room decor
- Carpeted floor
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Dining Onsite
At Shangri-La Sydney, guests can indulge in exceptional onsite dining experiences that highlight the vibrant flavors of Australia. Enjoy breathtaking views, exquisite dishes crafted from the finest local ingredients, and an atmosphere that embraces both modern elegance and warmth.
Altitude
fine dining
Ambiance
romantic with sweeping views of Sydney's skyline and harbour
Key Offerings
Signature dishes include impeccably presented sashimi tuna bathed in ponzu, complemented by an array of high tea offerings like duck rolls and ambient pastries. The experience elevates dining with an emphasis on local produce, including honey harvested from the hotel's rooftop beehives.
Reservation
recommended
Lunch and dinner service from 12:00 - 15:00 and 17:30 - 22:30, daily; high tea also available.
Café Mix Restaurant
international buffet
Ambiance
casual and welcoming, perfect for leisurely breakfasts
Key Offerings
An elaborate hot and cold breakfast buffet features made-to-order eggs, omelettes, a variety of Asian choices, and delectable pastries, providing a satisfying start to the day with fresh local ingredients on offer.
Reservation
not needed
Breakfast served from 06:30 - 10:30 on weekdays and 06:30 - 11:00 on weekends.
Location
176 Cumberland Street, The Rocks, Sydney, 2000,
Explore Sydney
Explore Sydney's Highlights
Sydney Harbour Bridge
6 minutes' walk
Iconic landmark offering stunning views; walk across and visit Pylon Lookout for an immersive experience.
The Rocks
5 minutes' walk
Historic area known for its cobblestone streets, galleries, and weekend markets showcasing local crafts.
Sydney Opera House
16 minutes' walk
Architectural marvel with diverse performances; check for free guided tours and iconic photo opportunities.
Royal Botanic Gardens
17 minutes' walk
Lush gardens featuring native plants and scenic walks; ideal for families and picnics, accessible every day.
Luna Park
17 minutes' walk
Family-friendly amusement park with rides and games; buy passes onsite for various attractions.
Bike Rental at Darling Harbour
20 minutes' walk
Enjoy scenic cycling along the waterfront; rental services available for hourly or daily rates.
Yoga in The Botanic Gardens
17 minutes' walk
Relaxing outdoor yoga classes available in serene settings; check local schedules for class timings.
Sydney Harbour Kayaking
1 minute drive
Thrilling kayaking adventures with views of the Opera House; rentals and tours can be booked in advance.
Altitude Restaurant
1 minute' walk
Fine dining with stunning views; features modern Australian cuisine with seasonal ingredients. Reservations recommended.
Blu Bar on 36
1 minute' walk
Chic rooftop bar known for creative cocktails and panoramic city views; perfect for sunset drinks.
The Brasserie
1 minute' walk
Casual dining offering a wide selection of Australian dishes; family-friendly menu with kid options.
Cafe Mix
1 minute' walk
Buffet-style dining with international cuisine; great for breakfast or lunch. Vegetarian options available.
Sydney Opera House
16 minutes' walk
Home to numerous performances; check the schedule for concerts, ballets, and family-friendly shows.
Museum of Contemporary Art Australia
6 minutes' walk
Features modern art exhibitions; family-friendly guided tours and creative workshops are available.
Circular Quay
8 minutes' walk
Lively waterfront area with bars, eateries, and market stalls; perfect for evening strolls and street performances.
The Lounge Bar
1 minute' walk
Relaxing ambiance featuring live music and a fine selection of wines; ideal for casual evenings.
Getting around
Curious about special pre-booking offers?
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 11 am
Guest Parking
Private parking is possible on site at true.
Internet
Wireless internet is available in the entire hotel for free.
Breakfast
You can start your day with a full breakfast, which costs AUD 52 per person per day.
Pets
Pets are not allowed.
Languages
Japanese
Year renovated:
2007
Number of floors:
36
Number of rooms:
563
Reviews and Ratings
Insights and feedback shared by past guests
Show moreShow less
Pros
Excellent customer service
Exceptional breakfast
Amazing views
Cons
Cold room
Grubby carpet
Lengthy check-in
Guest reviewsbased on 4952 reviews
Graeme from Australia
Single
Deluxe Barangaroo City Twin
3 nights in November 2025
|
Reviewed: January 20, 2026
6/10
Acceptable, but with service issues
minimal toiletries poor shower
The spacious bedrooms did provide great views of the Harbour.
Unfortunately, the service was not what I expected. The toiletries provided were quite minimal. The shower quality was poor, and the air con seemed stuck on cold (i found this really annoying).
0 Helpful
nicholas from united kingdom
Single
deluxe harbour bridge twin
3 nights in November 2025
|
Reviewed: December 15, 2025
9.7/10
charmed by harbor views
spacious room comfortable bed easy access efficient service
i really liked the spaciousness of my room and the comfortable bed. the location provided easy access to various attractions. i found the staff helpful and eager to assist with any requests. room service was prompt and efficient .
the pool area felt slightly crowded at times. 'though it didn't significantly detract from my experience.
Location
9/10
the hotel is close to circular quay, providing easy access to ferries and the opera house. it is in the rocks area, known for its historic charm. i enjoyed a short walk to many shops and restaurants.
Dining
10/10
the restaurant on level 36 offered amazing harbor views. breakfast had a great choice of options, including a hot dish selection. the front check-in staff member at altitude restaurant was good and attentive!
Service
10/10
I found kathryn to be helpful and friendly. She assisted me with my luggage upon arrival. she escorted me into the hotel and helped with registration. the receptionist remembered me immediately.
0 Helpful
|
Graeme from Australia
Family with children
Deluxe Barangaroo City Twin
3 nights in June 2025
|
Reviewed: August 03, 2025
7/10
comfortable bedding excellent location rude staff poor service
The location was excellent. It was a simple walk to the opera house etc. The bedding was also very comfortable (i slept like a baby!).
The staff in the lobby lounge Saturday were rude. They ignored my daughter and me. Table service existed for everyone else and i had to go up and order each time.
0 Helpful
Show more reviews
FAQs
About Shangri-La Sydney
How far is Shangri-La Sydney from the Sydney Opera House?
The hotel is located 0.5 km from the Sydney Opera House.
What dining options are available at Shangri-La Sydney?
The hotel features two on-site restaurants, including the award-winning Altitude Restaurant and the New York-inspired Blu Bar on 36.
Does Shangri-La Sydney have a spa available for guests?
Guests can enjoy an on-site spa, CHI, The Spa, offering a range of body treatments and massages.
What fitness amenities does Shangri-La Sydney offer?
The hotel includes a fitness centre, an indoor heated swimming pool, and a sauna.
What room amenities can guests expect at Shangri-La Sydney?
Rooms include free Wi-Fi, air conditioning, a flat-screen TV, an iPod dock, and plush bathrobes.
How long does it take to reach Kingsford Smith Airport from Shangri-La Sydney?
The hotel is approximately a 20-minute drive from Kingsford Smith Airport.
What are some attractions near Shangri-La Sydney?
Nearby attractions include the Museum of Contemporary Art (0.5 km) and Taronga Zoo (2 km).
Does Shangri-La Sydney provide any business services?
The hotel offers business facilities and services, including printing and conference facilities.
Can guests enjoy breakfast at Shangri-La Sydney?
An elaborate breakfast buffet is available for an additional charge of 52 AUD.
What is the distance from Shangri-La Sydney to the city center?
The hotel is located approximately 2 km from the central business district of Sydney.
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